Privacy Policy

At Blocharch (Pty) Ltd (“Blocharch”, “we”, “our”, or “us”), your privacy is important to us.

This Privacy Policy explains how we collect, use, store, protect, and safeguard personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA) and other applicable laws.

This policy applies to all websites owned and operated by Blocharch, including www.blocharch.com.

By accessing our website, submitting an enquiry, or using our services, you consent to the practices described in this Privacy Policy.

Who We Are

Blocharch (Pty) Ltd is a professional architectural studio based in Cape Town, South Africa.

Company Registration No: 2021/441156/07

Personal Information We Collect

Website Visitors

• · IP address
• · Device details
• · Browser type
• · Website usage data
• · Cookie data
• · Pages visited
• · Interaction with website forms or embedded content

Clients, Prospective Clients, and Users

• · Name
• · Email address
• · Phone number
• · Company information
• · Project information
• · Project preferences
• · Property or site-related information
• · Billing and invoicing information
• · Information submitted through contact or enquiry forms

Communications

• · Emails
• · Queries
• · Feedback
• · Meeting notes
• · Correspondence shared with Blocharch
• · Information voluntarily provided during project discussions

How We Use Your Information

• · Deliver and manage architectural services
• · Respond to enquiries
• · Communicate regarding projects
• · Prepare proposals, quotations, invoices, and project documentation
• · Manage client relationships
• · Process transactions and issue invoices
• · Improve website functionality and user experience
• · Understand website performance
• · Send updates or marketing communications where consent has been provided
• · Comply with legal, accounting, regulatory, and professional obligations

Cookies

Our website uses cookies and similar technologies to improve user experience, analyse website performance, and support website functionality. You can manage or withdraw cookie consent at any time through the cookie consent mechanism on the website. For full details, see our Cookie Policy.

Data Security and Retention

Blocharch takes reasonable technical and organisational steps to protect personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction.

Personal information is retained only for as long as necessary for business, project, accounting, legal, regulatory, or professional purposes. Blocharch does not sell personal information.

Sharing Your Information

Blocharch may share personal information with:

• · Independent subcontractors, consultants, or team members working on a project
• · Trusted service providers — accounting, IT, hosting, analytics, website, email, or administrative support
• · Professional advisors where required
• · Legal, regulatory, or government authorities where required by law
• · Third-party platforms used to operate the website or deliver services

Third-party service providers only process information where necessary and, where applicable, under appropriate confidentiality or data protection obligations.

Your Rights Under POPIA

• · Request access to your personal information
• · Request correction of your personal information
• · Request deletion of personal information where legally appropriate
• · Object to certain processing activities
• · Request restriction of processing in certain circumstances
• · Withdraw consent where processing is based on consent
• · Lodge a complaint with the Information Regulator of South Africa

Information Regulator

You may contact the Information Regulator of South Africa if you believe your personal information has been processed unlawfully or in breach of POPIA.

Third-Party Links

The Blocharch website may contain links to third-party websites, platforms, embedded videos, booking tools, or external resources. Blocharch is not responsible for the privacy practices, content, or data handling of third-party websites. Please review the privacy policies of those third-party websites separately.

Disclaimer

All information on this website is provided “as is” for general informational purposes. Blocharch makes reasonable efforts to keep website content accurate and up to date but makes no warranties regarding the completeness, accuracy, or reliability of the website content. Blocharch accepts no liability for errors, omissions, or damages arising from the use of the website.

Domicilium

Contact Us

For questions about this Privacy Policy or the processing of personal information, please contact info@blocharch.com.

Updates to This Policy

Blocharch may update this Privacy Policy from time to time. Updates will be published on this website. Continued use of the website after updates are published will constitute acceptance of the revised Privacy Policy.

Last updated: 15 June 2026